Senior Associate, Salesforce Administrator - Chase Media Solutions
On-site · New York City, New York, United States
Job Summary
Senior Associate, Salesforce Administrator responsible for owning Salesforce enhancements and day-to-day platform administration within Revenue Operations. Partner with Sales, Marketing, and Campaign Operations to translate requirements into scalable solutions; collaborate with Product and Technology on development, integration, testing, and release plans; administer user access, governance, data quality, and security; build reports and dashboards; develop documentation and training; monitor usage and performance; manage third-party tools and integrations; stay current on Salesforce features to drive adoption and outcomes.
Required Qualifications
- 5+ years of experience in Salesforce administration, customer relationship management, or related roles
- Proven expertise configuring and optimizing Salesforce, including automation, reporting, and integrations
- Understanding of revenue operations workflows across sales, marketing, and campaign operations
- Experience leading cross-functional projects and delivering technology-enabled process improvements
- Strong communication, stakeholder management, and problem-solving skills
- Ability to work effectively in a fast-paced, matrixed environment with business and technical partners
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