Senior Associate, Payment Experiences and Services
On-site · New York City, New York, United States
Job Summary
Senior Associate, Payment Experiences and Services (PxS) within the Connected Commerce Banking Payments organization responsible for promoting product strategy and delivery for Banking Payments Move Money Services, focusing on rebuilding legacy systems into modular, highly available services. Collaborates with product, analytics, business, and engineering partners to define and prioritize user stories, maintain a healthy backlog, and coordinate with India engineering teams. Leads Release Planning and Sprint Planning with Agility Leads; conducts pre-release reviews and QA to certify production readiness; collaborates with product leads, developers, operations, and production management to research and resolve issues impacting customer experience. Requires 3+ years in product/financial services/technology, understanding of development processes, microservices, and strong communication; Agile experience and ability to interface between business and technical teams. Preferred: background in financial services, retail banking, or payments.
Required Qualifications
- 3+ years of experience in product, financial services, technology, project management, or other relevant fields
- Experience working on projects that involve interaction with various stakeholders and technology within a financial domain
- Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs)
- Demonstrable experience as an interface between business and technical teams
- Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.)
- Self-starter with a mindset focused on problem management/resolution and continuous improvement
- Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management
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