Senior Associate IS Business Systems Analyst
Hybrid · Lisbon, Lisbon, Portugal
Job Summary
Senior Associate IS Business Systems Analyst role focusing on Global Commercial Data & Analytics capabilities (ELMAC & JAPAC regions) at AMGEN in Lisbon. Responsible for detailing product requirements as epics and user stories, creating artifacts (business process maps, use cases, test plans), collaborating with developers and Product Owners to ensure clear technical requirements, and supporting delivery across sprints. Tasks include breaking Epics into Features and sprint-sized User Stories, backlog refinement, SAFe planning, ensuring requirements are clear and blockers are removed, developing demonstrations for stakeholders, and maintaining documentation in Confluence and Jira. The role emphasizes data analysis, troubleshooting, data product enhancements, and cross-functional collaboration with data engineering and business teams. Hybrid work model with time split between the Lisbon office and remote, and a focus on tools such as AWS Redshift, Databricks, Airflow, GitLab, Informatica, Jira, and Confluence.
Required Qualifications
- Experience in writing user requirements and acceptance criteria in agile project management systems such as Jira
- Experience in managing product features for PI planning and developing product roadmaps and user journeys
- Testing and validating that user stories delivered are corresponding to business expectations
- Able to communicate technical or complex subject matters in business terms
- Soft Skills: Excellent communication and collaboration skills; able to work under minimal supervision; strong verbal and written communication; initiative and self-motivation; team-oriented; ability to manage multiple priorities
- Technical Skills: Experience with ETL tools; understanding of Tableau; SQL understanding; Jira Align & Confluence; experience with DevOps, CI/CD
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