Senior Associate, Investor Delivery
On-siteLimassol, Limassol, Cyprus
Job Summary
Conduct daily quality checks on investor onboarding, trade processing, reporting, and cash movements to ensure accuracy and compliance. Serve as the primary point of contact for clients by handling day-to-day queries via email or calls, resolving requests within agreed service timelines, and escalating issues as needed. Respond to inquiries from clients, investors, fund managers, and internal teams to ensure clear, accurate communication while guiding team members through daily operational tasks. Participate in regular team meetings to discuss workload, highlight risks, and share updates on process improvements. Assist management with ongoing projects and risk mitigation activities.
Required Qualifications
- Diploma or Bachelor's degree in a business related field
- 3-4 years experience in financial services, fund administration, asset management, banking or client service
- Knowledge of Investor Services processes and related functionalities
- Existing client/customer service experience
- Computer skills with strengths in Microsoft Office products
- Proficiency with Microsoft Excel
Desired Qualifications
- Diploma or Bachelor's degree in a business related field preferred
- Existing client/customer service experience would be ideal
- Proficiency with Microsoft Excel would be an asset
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.