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JPMorgan Chase & CoPosted 4 weeks ago

Senior Associate Control Manager

On-sitePlano, Texas, United States

Full TimeSenior LevelEnterpriseFinancial Services

Job Summary

Partner with attorneys and business managers to identify emerging risks, close control gaps, and lead Risk & Control Self-Assessments through process walkthroughs and mapping exercises. Design, set up, and monitor proactive controls using automation, AI, and data analytics to drive continuous improvement. Review program data, including KRI/KPI metrics, to create reports that support business decisions and ensure regulatory compliance. Take active ownership of translating legal obligations into practical control requirements while fostering a risk culture that enables secure, efficient operations.

Required Qualifications

  • 5+ years working in financial services
  • experience in controls
  • experience in audit
  • experience in quality assurance
  • experience in operational risk management
  • Independently applies risk management practices in routine situations
  • voices concerns
  • executes escalation procedures
  • assists others with standard risk matters
  • Utilizes change management resources
  • applies standard approaches to minimize disruption
  • supports stakeholders through moderate change
  • escalates complex matters when needed
  • Influences others using facts and data
  • facilitates mutually acceptable solutions
  • engages productively across the business
  • escalates complex matters when necessary
  • Establishes productive relationships with internal stakeholders
  • communicates proactively
  • adapts to stakeholder needs
  • assists with stakeholder engagement
  • Independently creates and delivers effective presentations
  • uses sound design principles
  • writes executive summaries and key messages with clarity
  • actively listens and summarizes discussions to drive alignment
  • Accepts responsibility for individual and team outcomes
  • collaborates across functions
  • promotes an inclusive environment
  • works productively with peers and stakeholders
  • Independently captures and documents project insights
  • participates in knowledge sharing
  • applies lessons learned to improve work quality
  • assists others with documentation
  • Analyzes routine and moderately complex data
  • critically evaluates information and alternatives
  • identifies key issues and patterns
  • engages stakeholders
  • delivers timely, fact-based decisions
  • assists others with analytical tasks

Desired Qualifications

  • Demonstrates an understanding of internal policies, procedures and standards
  • independently applies their requirements to protect Client, Firm, and Employee obligations
  • Applies data literacy in routine contexts with appropriate controls
  • identifies and evaluates automation/ML opportunities based on complexity and impact
  • delivers clear insights and communicates benefits to stakeholders
  • assists others with data tasks and automation assessments
  • Familiarity with legal obligations applicable to a global financial institution's Legal function
  • the ability to translate legal/regulatory obligations into practical control requirements

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