Senior Associate - Accounts Payables
On-siteKingston, Kingston, Jamaica
Job Summary
Process invoices, payment requests, and vendor statements while resolving discrepancies and reconciling accounts. Handle vendor correspondence via phone, email, or client requests, including address updates and banking information. Investigate processing errors, prepare audit packages, and manage cash disbursement forecasts. File, maintain, and distribute accounting documents, and respond to routine inquiries regarding account status. Review non-PO and pre-approved invoices within SAP USA, process customer refunds, and conduct travel expense audits. Submit payment enquiries from internal and external sources. Requires post-secondary education, 1-3 years of accounts payable experience, and SAP proficiency. Flexible availability for any day or shift, including weekends and holidays, with onsite training at the Red Hills Road site.
Required Qualifications
- Post Secondary education (CAT/ACCA, Diploma or Associate Degree)
- Formal, specialized, job-related training with 1-3 years related work experience
- Proven working experience as accounts payable or accounts receivable clerk
- Solid understanding or basic bookkeeping and accounting payable principles
- Hands-on experience with MS Office and ERP software such as SAP
- A minimum of 3-4 CXC/GCE/City and Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED
- Must have a valid (not expired) government issued ID, TRN and NIS card
- Must be able to pass a criminal background check and drug test as needed
- Must have flexible availability to work any day and any assigned shift weekly
- Must be able to train and / or work onsite at our Red Hills Road site
- Basic PC keyboarding skills
- basic Microsoft Office (Outlook, Word, Excel) experience
- Ability to type over 30 WPM with 80% accuracy
- Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues
Desired Qualifications
- 1 year of BPO/customer service experience preferred
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Experience in customer service is an asset and preferred
- Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers
- The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs
- Excellent attention to detail
- A passion for helping customers and exceeding their expectations with high integrity
- Strong verbal and written communication skills and the ability to tailor styles to the audience
- See through the eyes of the customer
- Excellent verbal and written communication skills; able to translate Customer communication rapidly and effectively on live voice or chat interactions
- proficient reading skills required
- The ability to project patience, empathy, caring, and sincerity in written words or voice tone, depending on channel
- Ability to effectively organize, prioritize, multi-task and manage time
- Multi-tasking skills, showcased through the use of several applications
- experience working with CRM applications preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.