Senior Associate, Account Management
On-siteHong Kong, Hong Kong
Job Summary
Develop and launch new solutions for complex global Freight Forwarding clients while accelerating growth across Air, Ocean, Trade Advisory, Customs, and PO Management services. Partner with destination teams in the US and Europe to expand share of wallet with existing accounts and define new targets in the Asia Pacific region. Work cross-functionally across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams to execute client strategies. Create alignment of executive-level customer contacts and maintain relationships with critical stakeholders at major global brands. Stay current on industry developments to proactively educate and support clients through change.
Required Qualifications
- An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results
- Experience working with complicated global team matrices and drive desirable solutions and results
- Experience building client relationships globally and leveraging those relationships to grow the business partnership
- Passionate about achieving team success; able to inspire and motivate the team
- Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable
- Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized
- Excellent presenter and communicator on all channels (written, verbal, phone, media)
- Exceptional negotiation and problem-solving skills
- Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures
- Highly collaborative; track record of building strong internal and external relationships
- High integrity and ethics; style and behavior align with Flexport's values
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
- Commitment to Equal Opportunity
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