Senior Analyst Master Data Management EM
$704,000–$987,000 year
On-sitePrague, Prague, Czechia or Ljubljana, Ljubljana, Slovenia
Job Summary
Manage commercial master data across customer, contact, account, territory, and product hierarchies to ensure accuracy, completeness, and compliance for Emerging Markets Surgery. Validate data creation requests, coordinate bulk uploads with pre-load and post-load reconciliation, and resolve duplicates, ownership conflicts, and missing attributes. Investigate recurring data issues through root-cause analysis and implement corrective actions while maintaining governance, audit trails, and user access controls. Lead business testing and release readiness by defining requirements, tracking defects, and verifying post-release data integrity. Translate business needs into clear data requirements and maintain standard operating procedures, data definitions, and training materials.
Required Qualifications
- Bachelor's degree in Business Administration, Information Management, Data Analytics, Computer Science, Engineering, Finance, or a related field
- At least five years of relevant experience in master data management, data governance, commercial operations, CRM support, business systems, or data quality
- Experience in a multi-country, matrix, healthcare, medical device, pharmaceutical, or similarly regulated environment
- Hands-on experience managing commercial master data, including customer, contact, account, territory, hierarchy, or product data
- Strong knowledge of data stewardship, ownership, governance, approvals, and change controls
- Strong data-management capabilities, including data validation, reconciliation, duplicate and exception management, bulk uploads, root-cause analysis, audit documentation, and interpretation of data structures, business rules, hierarchies, and relationships across systems
- Experience supporting CRM or comparable commercial platforms, including how data flows into reporting and downstream processes
- Advanced Excel skills for large datasets, analysis, validation, reconciliation, structured templates, lookups, and pivot tables
- Experience documenting processes, data definitions, controls, ownership, decisions, and audit evidence
- Strong business and collaboration skills, including commercial-process understanding, stakeholder management, clear communication, prioritization, independent judgment, attention to detail, and the ability to translate complex issues into business language
- Knowledge of privacy, information security, user access, and regulated data handling
- Fluent written and spoken English
Desired Qualifications
- A master's degree
- Experience within a multi-country, matrix, healthcare, medical device, pharmaceutical, or similarly regulated environment
- Experience with Salesforce, Master Data Management platforms, data catalogs, integrations, Power BI, Power Apps, Power Automate, SharePoint, or workflow and ticketing tools
- Experience coordinating business testing and changes, including requirements, test scenarios, acceptance criteria, test data, defect tracking, evidence, release validation, and post-release verification
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