Senior Analyst, Market Delivery
On-sitePune, Maharashtra, India
Job Summary
Drive additional adoption of AINS services through Mastercard Payments Gateway Service (MPGS) by managing new potential customers and relationships while upselling additional services to existing clients. Participate in customer implementation and status meetings to ensure continued satisfaction with Transaction Risk Monitoring products provided globally. Coordinate between Implementation, Product, and MPGS internal teams to support external customers utilizing our fraud solutions. This role requires a Bachelor's in Computer Science with experience in AWS, SQL, and APIs, alongside a background in payments and fraud. Full-time employment with competitive compensation and benefits.
Required Qualifications
- Bachelors in Computer Science or related field
- experience in AWS
- SQL
- APIs
- Experience working in payments
- Experience working with fraud and/or fraud solutions
- Good communication skills
- Must be detail oriented
- ability to document all tasks
- Ability to meet multiple deadlines in a dynamic work environment
- Experience interacting with customers
- asking effective, forward thinking questions
Desired Qualifications
- General understanding of technical deployments
- fraud software
- Ability to support customers in their local dialect
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