Senior Analyst – Billing & Receivables operations
On-siteChennai, Tamil Nadu, India
Job Summary
Own the end-to-end subscription lifecycle in Chargebee, managing new setups, plan changes, upgrades, cancellations, credits, and refunds. Perform daily reconciliation between HubSpot closed-won deals and active Chargebee subscriptions while ensuring data integrity for audit-ready records. Produce monthly MRR/ARR reporting with waterfall analysis, manage Avalara AvaTax integration, and reconcile tax liabilities against jurisdiction-level reports. Generate weekly AR aging reports, escalate overdue accounts, and track DSO with root-cause commentary. Post and reconcile incoming payments daily, resolve unallocated receipts, and manage the full collections cycle including structured follow-up cadences and pre-suspension notices.
Required Qualifications
- 1-3 years of experience in SaaS billing operations, revenue operations, or accounts receivable at a B2B SaaS company
- Hands-on proficiency with Chargebee subscription configuration, proration, reporting, and billing workflows
- Strong command of MRR/ARR metrics, revenue reconciliation, and financial reporting in Excel
Desired Qualifications
- Exposure to tax compliance tooling (Avalara or equivalent) is a strong advantage
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