Senior Ambassador Plus

Drive membership enrollments by engaging travelers, educating them on CLEAR benefits, and supporting team members to meet enrollment goals. Balance high-volume interactions with high-quality customer experiences while resolving traveler and member concerns or inquiries in a timely manner. Adhere strictly to security procedures by validating airline documents, verifying member identification, and following all safety protocols. Support leadership in training new and existing team members as a subject matter expert, and troubleshoot hardware and software issues within the operating environment to ensure front-line triage before escalation.