Senior Amazon Connect Developer
On-site · Warsaw, Mazovia, Poland
Job Summary
Senior Amazon Connect Developer responsible for designing, developing, and maintaining enterprise integrations for Amazon Connect and AWS-based contact center solutions. Responsibilities include building scalable RESTful APIs, designing DynamoDB schemas, developing Python-based Lambda functions, and managing infrastructure with Terraform. Collaborate with UI teams to translate business requirements into backend services, work with Amazon Professional Services on Connect implementations, and support event-driven architectures using AWS services (Lambda, API Gateway, SQS, SNS, EventBridge). Must have 8+ years AWS experience, 4+ years Amazon Connect experience (including contact flows and routing), strong Python and REST API expertise, DynamoDB optimization skills, and experience in CI/CD and Agile environments. Includes production support and occasional after-hours deployments. Remote-work culture noted, with a Warsaw, Poland office in-person requirement.
Required Qualifications
- 8+ years of hands-on experience with AWS
- 4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations
- Strong proficiency in Python, including development of AWS Lambda functions
- Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch
- Extensive experience designing and implementing RESTful APIs and backend integrations
- Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization
- Experience designing and supporting cloud-native and event-driven architectures
- Knowledge of CI/CD pipelines and deployment automation practices
- Strong communication skills with the ability to work effectively across engineering and business teams
- Experience working in Agile development environments
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