Senior AI Automations Engineer
RemotePhilippines
Job Summary
Design, build, and maintain automation solutions using the Microsoft Power Platform, architect Dataverse as a structured operational data platform, and integrate Microsoft-based systems with MSP tools like Autotask PSA and Datto RMM. Develop AI-enabled workflows leveraging large language models for summarization and operational decision support while identifying high-value automation opportunities to reduce manual work. Document architecture, workflows, and data flows clearly to ensure systems are understood, supported, and evolved over time. This role requires a permanent night shift schedule and a long-term work-from-home arrangement. You will work within a growing managed IT services provider helping businesses transform through cutting-edge AI solutions.
Required Qualifications
- Senior-level, hands-on experience with the Microsoft Power Platform, including Power Automate and Power Apps.
- Strong working knowledge of Dataverse, including data modeling, relationships, security roles, and governance considerations.
- Practical experience using Microsoft Graph, including authentication, permissions, and troubleshooting across Microsoft 365 services.
- Broad understanding of the Microsoft 365 ecosystem, including SharePoint Online, Teams, Exchange Online, and Entra ID.
- Experience consuming and integrating existing APIs and webhooks to connect systems.
- Familiarity with AI / LLM integrations and applying them in real operational workflows.
- Ability to translate business problems into durable, production-ready automation systems.
- Strong written and spoken English communication skills.
- Self-directed, accountable, and comfortable owning systems end-to-end in a remote environment.
- Strong programming fundamentals, including the ability to work confidently with data transformations, conditional logic, error handling, and structured data (JSON).
- Practical scripting experience using JavaScript and/or Python to extend automation platforms, work around connector limitations, and integrate systems reliably.
- Systems-level thinking, with the ability to reason about state, dependencies, failure modes, and recovery in long-running or multi-step automation workflows.
- Data modeling experience, including designing structured, relational data models and lifecycle-driven systems that support automation, reporting, and long-term maintainability.
- Should be willing to accept a long-term work-from-home arrangement.
- Should be amenable to a permanent night shift schedule.
Desired Qualifications
- Experience in an MSP, IT services, or regulated environment preferred.
- Familiarity with Autotask PSA, Datto RMM, IT Glue, or similar MSP platforms preferred.
- Experience designing automation systems that support multiple organizations or tenants preferred.
- Background in systems design, operational automation, or platform engineering preferred.
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