Senior Administrator, Systems Engineering
On-siteHyderabad, Telangana, India
Job Summary
Respond to and assist in production operations ensuring service availability across Windows and Linux systems while providing first-level support for all server-related issues. Investigate problems, perform thorough root cause analysis, and propose solutions to resolve incidents, collaborating with developers, operations staff, and release engineers. Identify and automate manual tasks using scripting and application development to improve operational efficiency, documenting system configurations and troubleshooting guides to promote internal knowledge sharing. Ensure all systems comply with IT policies and adhere to security standards while supporting project-driven initiatives.
Required Qualifications
- 1–3 years of intermediate-level experience managing and troubleshooting Windows Server and/or Linux (RedHat variants preferred) in production environments
- Beginner to intermediate experience scripting in any combination of Python, Bash/Bourne, PowerShell, Perl, Ruby, or similar languages
- Familiarity with system automation tools such as Ansible, Puppet, or Chef
- Familiarity with networking concepts such as DNS, DHCP, firewalls, and VPNs
- Exposure to AI-assisted tools for operational support, including AI-powered monitoring or observability platforms, or the use of AI coding assistants (e.g., GitHub Copilot, Claude, Etc) to accelerate scripting and documentation tasks
- Experience with IT service management tools, preferably ServiceNow
- Top-tier critical thinking and problem-solving skills with the ability to perform effectively under pressure during incidents
- Customer-focused with dedication to the best possible user experience
- Ability to communicate effectively with both technical and business resources
- Strong organizational and time management skills
Desired Qualifications
- Bachelor's degree in an engineering discipline or equivalent experience in Systems Engineering
- Industry certifications such as CompTIA Server+, Red Hat Certified System Administrator (RHCSA), or Microsoft Windows Server accreditations
- Familiarity with containerization concepts such as Docker or Kubernetes
- Familiarity with CI/CD tools such as Jenkins or GitLab CI/CD
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.