Senior Administrator, CRM and Data Quality
$340,000–$480,000 year
On-sitePort Elizabeth, Eastern Cape, South Africa
Job Summary
Own end-to-end administrative workflows for searches, including document control and scheduling. Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning. Coordinate invoicing support, purchase orders, and basic reconciliation with finance teams. Monitor service levels, including response times and quality checks, and flag risks early. Standardise templates and operating procedures to reduce rework and improve consistency. This role supports high-tempo search delivery by coordinating stakeholders and protecting candidate experience across multiple concurrent assignments within Haldren.
Required Qualifications
- 5+ years in senior administration, operations support, or coordination roles
- Experience maintaining CRM or ATS data with strong discipline for data quality
- Comfort supporting invoicing, vendor coordination, or basic finance admin workflows
- Strong written and verbal communication skills in a professional services environment
- High attention to detail, with consistent follow-through on deadlines and stakeholder expectations
- Comfort working with confidential information and applying sound judgement
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