Senior Administrative Director, Student Financial Services
$160,000–$165,000 year
On-site · Los Angeles, California, United States
Job Summary
The Senior Administrative Director of Student Financial Services is responsible for providing vision, leadership, and operational oversight for all aspects of Student Financial Services, including University Collections and Student Account Services. The role involves directing administrative operations, developing programs for operational improvement, managing payment plans, disbursing loans, and overseeing staff recruitment and development. Key abilities required include strong strategic planning, expertise in process improvement, effective budget management, and proficiency in data-driven decision making to enhance services and operational excellence.
Required Qualifications
- Bachelor's degree
- Combined experience/education as a substitute for minimum education
- Five years of experience in Student Financial Services/Bursar Operations or a related area
- Management experience in a busy, multi-faceted department, preferably within a university setting
- Ability to understand and leverage data to improve services, increase productivity, and drive meaningful change
Desired Qualifications
- Master’s degree
- Seven years of experience in Student Financial Services/Bursar Operations or a related area
- Demonstrated operational leadership experience, preferably in student services
- Strong expertise in process mapping and continuous improvement
- Proven ability to motivate teams and foster collaboration
- Experience preparing and analyzing reports on a weekly, monthly, quarterly, and annual basis
- Excellent oral and written communication skills
Additional Requirements
- USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
- USC observes affirmative action obligations consistent with state and federal law.
- USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance.
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