Senior Administration Officer
$102,936–$113,579 year
HybridAshfield, New South Wales, Australia
Job Summary
Manage and triage all incoming correspondence in the district mailbox, ensuring timely allocation and response coordination. Review returned matters for accuracy and completeness, make necessary amendments, and prepare them for final approval. Draft and quality-check responses to ministerial and high-level correspondence, ensuring they meet departmental standards. Work closely with the Director, Senior Project Officer, and Team Leaders to ensure alignment and consistency in responses. Prepare reports and collate data to support business unit performance monitoring and decision-making. Coordinate and support ad hoc tasks, including organising and delivering group training sessions for new team members. Maintain accurate records and tracking systems to monitor progress and ensure deadlines are met.
Required Qualifications
- Exceptional written communication skills, including the ability to prepare, edit and quality assure high-level correspondence and reports
- Strong organisational skills with the ability to manage multiple priorities, monitor competing deadlines and maintain accurate tracking systems
- Confidence working independently and exercising sound judgement in a fast-paced environment
- Well-developed stakeholder engagement skills with the ability to build effective working relationships and collaborate with managers, team leaders and other business areas
- Strong attention to detail and the ability to review documentation for accuracy, consistency and compliance with departmental standards
- Experience using technology and administrative systems to monitor workflow, prepare reports and support business operations
Desired Qualifications
- Experience delivering training, coaching or onboarding support to new team members will be highly regarded
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