Senior Administration Officer
On-site · Makati City, Metro Manila, Philippines
Job Summary
Senior Administration Officer role at ANZ in Makati City, Philippines. Provide specialist administrative services to support the local Institutional Operations team, ensuring office operations efficiency, regulatory compliance, and robust document management. Responsibilities include coordinating office procedures, vendor management and timely invoicing, maintaining confidential records, driving process improvements, ensuring health and safety compliance, and supporting business reporting. Requires experience in admin or purchasing, policy compliance knowledge, strong communication and negotiation skills, ability to engage with C-level stakeholders, proficiency with Microsoft Office, and the capacity to work independently in a fast-paced environment.
Required Qualifications
- Proven experience in an admin or purchasing team
- Comprehensive knowledge in measuring, managing and reporting admin & purchasing policy compliance
- Proven influencing and negotiating skills
- Excellent verbal and written communication skills and the ability to work effectively with internal customers, management and external suppliers
- Ability to conduct high-level discussions with C-level and upper management
- Excellent presentation skills with the ability to communicate specific reasoning behind established policies, procedures and compliance
- Strong customer service skills which applies to all elements of a admin and purchasing activities
- Knowledge of general accounting principles
- Ability to re-engineer operations and procedures, formulate policy and initiatives
- Ability to develop and implement customer relations plans to improve service levels and response times
- Can maintain and utilize automated services management systems and workflow tools
- Must be able to complete projects in a timely manner and work independently with little supervision
- Able to maintain a positive attitude during busy times and follow direction and set priorities
- Ability to multi-task in fast paced, demanding environment
- Knowledge of Microsoft Office products including ability to: create PowerPoint presentations, Excel spreadsheets and Word documents including integrating data points from various databases into all Microsoft Office tools
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