Senior Account & Project Manager (Advertising Agency)
$120,000–$170,000 year
HybridToronto, Ontario, Canada
Job Summary
Act as the primary contact for projects between the client, team, and vendors, ensuring clear communication and managing issues professionally to find consensus. Understand and anticipate clients' short and long-term goals, competition, and needs to deliver on their requirements while building positive working relationships with key client teams. Conduct thorough scoping, planning, costing, and timing of projects, then oversee the entire delivery and execution process to ensure effective team collaboration. Translate client needs into actionable terms for creatives, strategists, and technologists, while managing development priorities, timelines, and creative activities. Own, facilitate, document, and disseminate outcomes for meetings, communicating project status and risks to stakeholders. Manage creative activities and client reviews, identifying and documenting issues that may affect the project.
Required Qualifications
- Minimum 4-5 years recent experience in a marketing/advertising agency environment
- 5 - 7 years in an account management or project management role
- At least 3 years experience in a hybrid accounts and project management role
- Proven ability to move between the accounts and project worlds
- Proven ability to grow client accounts
- Adept at managing multiple clients and projects with heavily matrixed teams
- Experience managing projects through the entire lifecycle, from planning to execution
- Attention to detail and strong organizational and people management skills
- Excellent communication, presentation, and facilitation skills
- Flexibility when faced with changing priorities or circumstances
- Experience with project management and issue tracking tools
- Experience with budgeting and resource management
- Experience managing project teams including deliverables, timelines, and internal prioritization
- Experience managing all aspects of conversations with clients, including project intake, briefing, longer term planning, and challenging conversations
- Experience mentoring or managing junior team members
- If you live in Canada, are able to work here, and you are in Toronto, Ontario
Desired Qualifications
- 6 - 8 years in an account management or project management role
- Experience working in an inter-agency setting
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