Senior Account Manager
$100,000–$130,000 year
RemoteDetroit, Michigan, United States
Job Summary
Generate sales revenue by actively promoting Zayo fiber infrastructure, transport, IP, SD-WAN, and security services to targeted account patches. Present proposals and manage customers through a strategic sales process, prospecting large right-to-win multi-location, high-bandwidth accounts on or near the network. Maintain current business relationships with customers, securing existing revenue on long-term commitments and selling net-new accounts. Apply knowledge of the industry and services to achieve revenue objectives while working within the Sales team to develop account strategy and solution design. Track, analyze, and report on sales performance and activities in Salesforce, providing accurate forecasts of sales opportunities. Coordinate closely with other departments to ensure customer satisfaction and revenue objectives are met. Fully remote with Michigan metro areas (Detroit or Lansing) available; base salary $100,000-$130,000 USD annually.
Required Qualifications
- Bachelor's degree or equivalent from four-year College; or equivalent combination of education
- Minimum of five (5) years of high-volume sales experience managing large account patches
- Proven ability to build relationships
- Strong financial acumen
- Quick learner who collaborates well with others
- Excellent communication skills, both verbal and written
- Exceptional customer service and relationship building/maintaining skills
- Excellent time management and organizational skills
- A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
- Possess excellent interpersonal skills and can work effectively with a diverse group of personalities
- Must be approachable, show respect for others and be able to present data with effective communication and presentation skills
- High tolerance for ambiguity and can work successfully in a matrix management model
- Strong understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills
- General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services
- Ability to travel as required by customers
Desired Qualifications
- Knowledge of Microsoft Word, Excel and PowerPoint
- Salesforce a plus
- In markets where there is a local office, we highly encourage regular local meetings with the sales, engineering, and ops teams
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