Senior Account Manager - Trade Shows
$80,000–$100,000 year
On-siteChicago, Illinois, United States
Job Summary
Manage client relationships and trade show exhibits by acting as a liaison between sales and internal teams. Keep clients informed, answer questions, and improve service suggestions while alerting Account Executives of budget or project issues. Set up job files, calendars, and timelines; prepare work orders for warehouse, graphic, and fabrication tasks. Execute setup plans, manage budgets, and place orders for show services, products, and labor. Provide field supervisors with travel packages and occasionally travel to assist or supervise onsite. Submit post-show notes discussing successes and areas for improvement. Verify charges associated with show site service orders. Maintain comprehensive Microsoft Office skills and strong organization.
Required Qualifications
- Working account management experience in the trade show industry; minimum 4 years' experience
- Must be available when a client needs assistance
- Must have strong organization and administrative skills
- Proactive and assertive
- Customer service focused
- Accurate and a high attention to detail
Desired Qualifications
- Comprehensive knowledge in Microsoft Office Suite
- Team Player with a can-do attitude
- Excellent written and oral communication skills
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