Senior Account Manager – Tieto Tech Consulting (m/f/d)
Remote · Lviv, Lviv, Ukraine
Job Summary
Senior Account Manager to promote and sell BICS as a leading international Messaging Hub for traffic worldwide; manage messaging relationships with customers within the assigned portfolio and optimize profitability; monitor customer traffic and participate in cross-selling, promotions, and fraud-related activities; coordinate financial, technical, legal, and administrative matters related to the messaging business, including billing and contracts; requires 5+ years in account management or sales, telecom wholesale messaging expertise (A2P SMS), strong English, negotiation and analytical skills, and ability to travel internationally.
Required Qualifications
- 5+ years of experience in Account Management, Sales, or Customer Relations
- Hands-on experience in telecom wholesale messaging, with strong focus on A2P SMS (SMS hub / aggregators), and solid understanding of routing, termination, pricing dynamics, and global messaging ecosystem
- Upper-Intermediate English level or higher
- Good analytical and negotiation skills
- Experience working with international customers
- Ability to travel abroad several times per year for conferences and business events
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