Senior Account Manager
Hybrid · New South Wales, Australia
Job Summary
Senior Account Manager role focused on managing a portfolio of high-profile Optus Wholesale clients (telecom providers, carriers, hyperscalers, and service providers). Drive revenue growth by achieving sales targets, negotiating contracts in a wholesale environment, developing 18-month strategic roadmaps, collaborating with cross-functional teams, and delivering an outstanding customer experience. Responsibilities include maintaining revenue and margins, building strategic plans, leading contract negotiations, innovating new business solutions to increase market share, and ensuring Salesforce data and reporting requirements are met.
Required Qualifications
- 10+ years of account management experience within the Telecommunications or IT industry
- Exposure to Wholesale businesses
- Strong business insight and excellent financial analysis skills
- Outstanding communication skills, both written and verbal
- Proven negotiation and planning skills with ability to handle high levels of complexity
- High level of personal ownership and accountability with a drive for results
- Ability to establish and sustain strong internal and external relationships
- Innovative and creative thinking for complex business solutions
- In-depth understanding of market trends and issues affecting customers in Australia and globally
- Energy and enthusiasm in a sales environment
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