Senior Account Manager – Mandarin
Remote · Arizona, United States or New York, United States
Job Summary
Senior Mandarin-speaking Account Manager responsible for driving brand growth and GMV by building smart fulfillment models, translating brand goals into actionable steps, and owning account health across performance metrics like on-time delivery and inventory accuracy. You will lead brand communications, manage stakeholder feedback, and deliver weekly reviews with actionable recommendations. Must be a native Mandarin speaker with English fluency, have a Bachelor’s in Business/Finance/PM/Client Services, and 5–6+ years managing ecommerce clients (notably brands importing from China). Strong leadership, written and verbal communication, and problem-solving skills are essential to deliver results on time and build best-in-class brand experiences across global partnerships.
Required Qualifications
- Bachelor’s degree in Business, Finance, Project Management, or Client Services
- Native Mandarin speaker with full fluency in English
- 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China
- Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time
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