Senior Account Manager (contract)
$115,000–$140,000 year
Hybrid · New York City, New York, United States
Job Summary
Senior Account Manager leads client relationships for a large automotive account, driving client satisfaction and account profitability while collaborating with internal teams on digital projects and website development. Responsible for growing revenue, identifying cross- and up-sell opportunities, overseeing proposals and statements of work, and providing leadership and strategic guidance to clients and team members. Requires 4-5 years of digital/website account management experience, with exposure to CRM, analytics, digital marketing, eCommerce, and related technologies. This temporary contract role involves working with a senior client base and delivering high-quality digital solutions.
Required Qualifications
- 4-5 years of Account Management experience specifically within digital and website based work
- Experience working with complex clients, delivering annual services revenues in excess of $2MM each
- Experience with global-scale systems
- Extensive experience with site development, specifically involvement in large scale site design, build-out and maintenance and enhancements
- Proven skills as a product or category expert
- Demonstrated understanding of CRM, content management, analytics, digital marketing, eCommerce, and internet technologies
- Knowledge of programs, projects, and management processes and toolsets
- Demonstrated abilities in negotiation and leadership
- Excellent written and oral communication skills, including presentation
- A comprehensive and detailed knowledge of issues within e-business
- Excellent interpersonal skills, especially in situations involving consensus and team building
- Ability to handle multiple tasks simultaneously
- Team-oriented mindset and ability to work with remote or decentralized teams
- A keen sense of creative thinking and problem solving
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