Senior Account Manager
On-siteWoodbury, Minnesota, United States
Job Summary
Develop and manage a book of business while driving revenue growth through cross-functional collaboration and strategic project execution. Unearth new sales opportunities, cultivate long-term partnerships, and serve as the primary client contact to own relationships and oversee daily project delivery. Lead meetings to review current work, identify immediate needs, and define tradeshow marketing strategies with the Design team to present creative concepts and budget proposals. Facilitate communication between clients, internal departments, and vendor partners while monitoring project costs to ensure healthy profit margins. Negotiate contracts, invoices, and payment terms, evaluate client ROI, and make recommendations for future events. Manage multiple complex projects, navigate schedule changes and critical deadlines, and continuously develop expertise in trade show and event strategy.
Required Qualifications
- Strong leadership skills with the ability to guide teams cross functionally, drive accountability, and deliver high quality results
- Outstanding client relationship-building and networking skills
- Established experience leading complex projects, combining strong project management capabilities with a commitment to exceptional customer service
- Strong interpersonal skills with the ability to connect and engage with a variety of personalities
- Ability to effectively manage budgets for multiple projects with an emphasis on meeting and exceeding revenue and margin goals
- Exceptional attention to detail with strong organizational skills and the ability to manage multiple projects simultaneously
- Possess strong problem solving skills with the ability to make sound decisions independently, anticipate obstacles, and act with a sense of urgency
- Strong written and verbal communication skills with the ability to confidently lead teams, delegate effectively, and provide coaching across all levels
- Possess strong problem solving and critical thinking skills, specifically in a fast paced and high pressure environment
- Proficient in Microsoft Suite and other internal software/systems
- Comprehensive knowledge of client trade show and event objectives to provide strategic and personalized solutions
- Travel to client tradeshow/events required with ability to work extended hours and weekends when necessary
- Bachelor's degree in Business, Hospitality, Communications, or related field or relative experience
- 7-10 years account management/project management experience required
- Tradeshow or event experience required
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