Senior Account Executive – Pioneering AI Solutions in Customer Experience
On-site · New York, United States or New Jersey, United States
Job Summary
Senior Account Executive responsible for expanding the Fortune 2000 footprint with enterprise SaaS CX/Contact Center solutions. Drive new business opportunities, engage C-level stakeholders, and articulate value of AI-enabled CX tools. Develop and execute sales strategies (prefer MEDDPIC), build and maintain a strong pipeline, collaborate with product and marketing for messaging alignment, and consistently achieve/exceed quotas through effective forecasting. Requires in-depth knowledge of CX/contact center domains, strong communication skills, and the ability to operate in a fast-paced startup environment with a focus on enterprise value delivery.
Required Qualifications
- Bachelor's degree required; advanced degree is a plus
- Minimum of 5 years in direct enterprise SaaS sales
- Proven track record in CX or contact center domains
- Net new business hunting experience
- Familiarity with structured sales processes; MEDDPIC training desirable
- Strong verbal and written communication skills
- Ability to thrive in a fast-paced startup environment
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