Senior Account Executive

Identify, create, and expand new business opportunities across enterprise accounts by engaging executives with a compelling AI-driven transformation vision. Explore customer challenges and align them to Genesys' AI, digital, and orchestration capabilities to create value-led proposals showcasing measurable business outcomes. Lead complex SaaS deals with discipline using MEDDPICC methodology, running discovery, building champions, and navigating multi-stakeholder environments. Influence C-level decision-making with market insights and thought leadership to help customers understand how AI optimizes operations and drives ROI. Collaborate with SDRs, solution consultants, marketing, and customer success teams to win together while embodying One Genesys values. Own the full sales cycle from prospecting to close, championing predictive and conversational AI capabilities in real-world enterprise environments.