Senior Account Director
$160,000–$180,000 year
RemoteUnited States
Job Summary
Lead a portfolio of strategic client accounts valued at $5-7M by serving as a trusted advisor on business objectives and digital strategy. Own account growth and health by establishing revenue goals, managing accurate pipeline reporting, and overseeing client financial profitability. Build deep expertise in client goals to provide strategic guidance while acting as the "voice of the client" in internal discussions and leading complex stakeholder conversations. Drive expansion by collaborating with internal and external teams to execute innovative digital solutions, develop high-quality briefs, and optimize marketing programs. Manage cross-functional delivery from strategy through measurement, ensuring alignment with contractual agreements and client expectations.
Required Qualifications
- 8 years of applicable account/client service management experience
- proven track record of success in managing and growing client accounts
- US based
- Willingness to roll up sleeves and actively contribute at all levels
- Strong team player who effectively collaborates and brings in the right people to execute projects successfully
Desired Qualifications
- Healthcare Industry experience preferred
- experience in other highly regulated industries
- Strong digital expertise
- technical knowledge in platform integrations
- CMS execution
- digital ecosystems
- Experience owning full-service engagements for clients
- experience using AI to transform marketing programs
- improve efficiency
- unlock new opportunities for clients
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