Selling and Support Captain, Square One - Full Time

Selling and Support Captain at Macy's Square One headquarters, a customer-focused leadership role in a fast-paced retail environment. Responsible for leading colleagues in delivering exceptional customer service, driving promotions and Omni selling initiatives, merchandising, and ensuring brand standards on the selling floor. Role models effective communication, trains and coaches teammates, provides feedback to People Leaders, and supports store operations including opening/closing procedures, POS technology usage, and maintaining merchandise standards. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Requires 1-2 years of direct retail experience and a high school diploma or equivalent. The position emphasizes customer satisfaction, teamwork, and a strong in-store presence with ability to adapt to changing priorities and schedules.