Selling and Support Captain, South Bay - Full Time
On-site · Dorchester, Massachusetts, United States
Job Summary
Selling and Support Captain at Macy's in Dorchester, MA oversees customer satisfaction, merchandising, and brand loyalty through omni selling initiatives. The role includes leading colleagues on tasks, delivering outstanding customer experiences, promoting the Macy's mobile app, coordinating with People Leaders on store activities, providing feedback to improve processes, performing opening/closing procedures, maintaining merchandise standards, and educating colleagues on POS technology and RF equipment to support selling and fulfillment. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Requires flexible availability including evenings, weekends, and holidays; 1-2 years retail experience preferred; high school diploma or equivalent; physically able to perform duties and stand for long periods.
Required Qualifications
- High school diploma or equivalent
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.