Selling and Service Assistant, San Diego
$51,501–$56,160 year
On-site · San Diego, California, United States
Job Summary
The Selling and Service Assistant supports front and back-of-house operations in the Hermès boutique by accurately recording POS transactions, managing CRM and client files, and assisting with after-sales services as needed. Responsibilities include processing sales at the register, assisting with opening/closing procedures, maintaining stock floor merchandising, replenishing stock, assisting stockroom operations and inventory preparation, supporting after-sales activities (logging repairs, contacting clients, maintaining records), and maintaining detailed CRM purchase histories for sales analysis. The role requires strong communication, customer service orientation, ability to multi-task, attention to detail, and proficiency with MS Office; physical tasks include lifting up to 25 lbs. The position reports to the Operations Manager and offers compensation in the hourly range of $24.76–$27.00, plus benefits and commissions/bonuses based on sales performance.
Required Qualifications
- 1 year retail experience in a luxury environment preferred
- Strong communication skills
- Experience with POS and/or cash handling strongly preferred
- Customer service oriented
- Ability to multi-task
- Detail oriented
- Strong organizational skills
- Computer skills: Microsoft Office
- Ability to lift between 0-25 lbs. without assistance
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