Self Storage Manager
On-siteGallatin, Tennessee, United States
Gallatin, Tennessee, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Manage day-to-day business operations of the assigned site, including daily property inspections, vendor coordination, and maintaining accurate records. Provide customer service in person, over the phone, and via email to assist clients with storage solutions, lease agreements, and payment processing. Meet monthly rental and sales goals while managing delinquent accounts and enforcing community rules. Work 8:30am–5pm Tuesdays through Saturdays with off days on Sundays and Mondays. Maintain a safe, professional environment by following company policies and procedures.
Required Qualifications
- Strong customer service skills with the ability to handle various customer concerns
- Comfortable handling high foot traffic and multi-tasking in a fast-paced environment
- Basic computer proficiency and the ability to use management software and mobile technology
- Organizational skills and the ability to manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Communicate effectively, both written and verbally (English)
- Pass a pre-employment drug screen and have acceptable results of a background check
- Current valid driver's license and auto insurance
- Sit or stand for up to 8 hours per day
- Ability to traverse entire property for audit, lock removal or tour purposes
- Ability to bend, twist and lift
- Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure
Desired Qualifications
- Previous self-storage or related industry experience is a plus
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