Self-Direction PPP Support Counselor (Field Based - Bergen County)
$63,000–$84,420 year
On-siteHopewell, New Jersey, United States
Job Summary
Conduct quarterly in-person evaluations with members enrolled in the Personal Preference Program to develop and review individual cash management plans. Monitor monthly budget performance, expenditures, and PTO submissions while maintaining electronic medical records and documenting in-home visits in real time. Identify and report suspected fraud, waste, neglect, or abuse, and educate members on notification requirements, safety tips, and fall risk prevention. Manage workforce functions including budgeting, capacity planning, forecasting, scheduling, and safety planning for the team.
Required Qualifications
- High School Diploma/GED
- Minimum of 3 years' experience in a health insurance industry or professional business related field
- Ability to visit a diverse population of participants in their homes, which may encompass a wide range of home settings
- Ability to assume an increased home visit schedule (i.e., greater than 60% of working hours) as dictated by business needs
- Ability to organize home visit caseload to ensure efficient use of driving time
- Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware
Desired Qualifications
- LPN or healthcare background
- Equivalent and relevant professional experience in budgeting or finance
- Experience with MS Office and other WFM solutions
- Knowledge of Healthcare industry
- Ability to balance multiple priorities
- Team player, strong analytical and interpersonal skills
- Proficient in MS Word, MS Excel and MS PowerPoint
- Demonstrate strong analytical skills with emphasis on forecasting
- Ability and willingness to learn new software applications
- Skills in problem solving, judgment, critical thinking and decision making
- Ability to be highly organized with an emphasis on accuracy and timeliness
- Ability to organize information and have attention to detail and accurately follow procedures
- Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time
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