Security Technology Specialist
On-siteDevens, Massachusetts, United States
Devens, Massachusetts, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Administer Genetec Security Center platforms, including Omnicast VMS and Synergis ACS modules, by configuring access control hardware, managing IP camera systems, and executing software updates. Lead project management for security installations and expansions, coordinating with third-party integrators to develop scopes, timelines, and commissioning documentation. Maintain system documentation, conduct regular audits to verify access control integrity, and troubleshoot hardware failures while participating in on-call rotation for critical outages.
Required Qualifications
- High school diploma or equivalent
- Associate's or Bachelor's degree in Information Technology, Security Management, Computer Science, or a related field
- 5+ years of hands-on experience with physical security systems in a corporate or industrial environment
- Genetec Security Center experience
- Genetec Certified Technician (GCT) or Genetec Certified Professional (GCP)
- Experience with IP camera systems
- Experience with access control hardware (HID, Allegion, or equivalent)
- Experience with physical security networking fundamentals
- Proven ability to manage technology projects from planning through commissioning and documentation
- Ability to troubleshoot and resolve complex system issues independently with minimal supervision
- Proficiency in Genetec Security Center administration and Config tool
- Deep working knowledge of Synergis ACS and Omnicast VMS modules
- Strong hardware troubleshooting skills
- Ability to diagnose and resolve IP camera, controller, and card reader failures
- Ability to read and interpret network diagrams, wiring schematics, and hardware documentation
- Strong attention to detail
- Commitment to accurate system documentation and record-keeping
- Ability to manage multiple concurrent projects and prioritize independently
- Compliance with U.S. laws concerning the export of controlled or protected technologies or information
Desired Qualifications
- Experience in a high-security, research, life sciences, or industrial facility environment
- Familiarity with PSIM platforms or integrated security management systems
- Experience with visitor management systems (Envoy, Proxyclick, Feenics, or similar)
- Experience managing third-party security integrators and coordinating vendor relationships
- Exposure to physical security design including camera coverage planning and access control zone mapping
- Basic networking knowledge: VLANs, PoE switches, TCP/IP, DNS as applied to physical security systems
- Familiarity with ASIS, NIST, or ISO physical security standards and best practices
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