Security Team Member (SIA Licensed)

Maintain a visible security presence across the resort to promote safety and deter inappropriate behaviour; carry out regular patrols identifying hazards and taking appropriate action; respond calmly and professionally to incidents, emergencies or disturbances; support crowd management and guest safety during busy periods and events; engage positively with guests offering reassurance, guidance and excellent customer service; enforce resort rules diplomatically while maintaining a calm, controlled approach; accurately record and report incidents using approved systems; escalate serious concerns promptly to the Duty Manager or emergency services; remain vigilant to safeguarding concerns and report issues in line with company policy; support guest and colleague welfare, including responding to medical or wellbeing incidents; communicate clearly with security colleagues and resort teams using radios and approved channels; build positive working relationships with operational teams; follow all Assignment Instructions (AI), SOPs and complete the Daily Occurrence Book (DOB); use and manage security equipment (radios, body-worn cameras) in line with training and data protection requirements; essential qualifications include a valid SIA Licence and strong awareness of safety, security and risk prevention; the role requires flexibility to work evenings, weekends, and peak holiday periods, with duties across busy operational environments and events.