Security Systems Technician
On-siteKnightdale, North Carolina, United States
Job Summary
Install, service, test, and maintain electronic security systems, including access control, intrusion, and video surveillance across the United States, with initial focus on North and South Carolina. Interpret blueprints, update as-built documentation, and ensure all equipment and tools are properly staged for installation. Troubleshoot system issues accurately while maintaining clear communication with internal teams, contractors, and client personnel. Follow established procedures to ensure safe and authorized entry to customer sites and adhere to industry standards for quality and compliance. Travel as required for project assignments, including potential out-of-state work. Requires 3–4 years of low-voltage experience, a valid driver's license, and ability to lift up to 75 lbs in varying climates.
Required Qualifications
- 3–4 years of experience in the low-voltage industry with demonstrated proficiency in electronic security systems
- Hands-on experience programming, configuring, and troubleshooting access control systems and panels (e.g., DMP, Lenel, Genetec, Software House, AMAG, or similar)
- Strong ability to learn new systems and technologies
- Excellent time management, organization, and problem-solving skills
- Ability to work independently and collaboratively in a field-based environment
- Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record
- Ability to travel as required for project and service work
- Must be able to perform each essential duty satisfactorily
- Must be able to perform essential functions including reaching, bending, kneeling, climbing, and lifting up to 75 lbs
- Must be able to work in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces
- Must be able to wear personal protective equipment (PPE) if required
- Must successfully complete job-related pre-employment screenings, which may include a background check and/or drug testing
Desired Qualifications
- Experience with the following systems: Digital Monitoring Products (DMP), Bosch, AccessIT, CCure, Software House, RS2 Technologies, Network Video Recorders: Verint, Milestone, DSX, Verkada
- Experience with access control, intrusion, or video surveillance systems listed above
- Technical training or certifications related to low-voltage, security systems, or electronics
- Experience with corporate, commercial, or multi-site environments
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