Security Surveillance Operator
$40,492–$59,500 year
On-siteLong Beach, California, United States
Job Summary
Monitor nationwide facilities in real time using CCTV, access control, alarms, analytics, and GPS‐tracking systems to identify potential security or safety risks. Analyze live and recorded video feeds for suspicious activity and escalate critical events to stakeholders, law enforcement, or site leadership as needed. Maintain system functionality through routine checks, audits, and camera/GPS verification while documenting incidents and retrieving footage for investigations. Collaborate with third‐party security teams and onsite personnel to resolve gaps and support evolving operational needs. Perform additional duties assigned by Loss Prevention leadership to maintain high standards of our 24/7 operation center.
Required Qualifications
- High School Diploma or equivalent
- 2–3 years of experience working in a Security Operations Center (SOC), Command Center, Emergency Dispatch, or a high-volume remote monitoring environment
- Demonstrated experience using integrated security platforms (CCTV, GPS-tracking, and Alarm Monitoring) to manage real-time incidents
- Professional Experience: 2–3 years of experience working in a Security Operations Center (SOC), Command Center, Emergency Dispatch, or a high-volume remote monitoring environment
- Demonstrated experience using integrated security platforms (CCTV, GPS-tracking, and Alarm Monitoring) to manage real-time incidents
Desired Qualifications
- Associate's or Bachelor's degree in Criminal Justice, Emergency Management, or a related field
- Prior experience working in a Security Operations Center (SOC), Command Center, or remote monitoring environment
- Familiarity with cargo-theft prevention practices, freight-movement monitoring, or logistics-industry security operations
- Experience with GPS-tracking platforms, telematics systems, or fleet-monitoring technologies
- Knowledge of incident-management systems, digital reporting tools, and case-management platforms
- Working knowledge of access-control technologies such as badge systems, door controllers, and audit logs
- Experience reviewing video for investigations, audits, or law-enforcement requests
- Understanding of escalation protocols related to emergency response, law enforcement coordination, or high-risk security events
- Experience in data analysis, trend reporting, or pattern recognition related to security activity
- Multitasking experience in a high-volume, fast-paced operations or dispatch environment
- Training or experience in workplace safety programs (OSHA, safety compliance, hazard identification, etc.)
- Bilingual communication skills, especially in high-traffic operational regions
- Familiarity with logistics operations, warehouse workflows, and yard-security practices
- Prior experience in loss prevention, cargo-theft monitoring, or supply chain security
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