Security Supervisor
$72,000–$80,000 year
On-siteToronto, Ontario, Canada
Job Summary
Oversee a team of security personnel monitoring the building interior, parking garage, and loading docks while enforcing company policies and maintaining advanced security systems like C•Cure 9000 and Avigilon. Coach, mentor, and train security guards and Lead Hands, preparing schedules, processing payroll, and administering disciplinary action as needed. Coordinate security services with other departments and clients, document work methods, and ensure consistent application of security procedures while balancing safety needs with client expectations. Manage emergencies using sound judgment and compile detailed reports via incident management software. Full-time role with a salary range of $72,000 - $80,000 at the Metro Toronto Convention Centre in Toronto.
Required Qualifications
- Post-secondary education in a related field (College diploma or higher required)
- 2–4 years of progressive experience in security
- working knowledge of Arrest Authorities
- working knowledge of Trespass to Property Act
- working knowledge of Ontario Fire Code
- working knowledge of Life Safety Systems
- working knowledge of Access Control
- working knowledge of CCTV Systems
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Proficiency with EBMS software
- Strong leadership and interpersonal skills with the ability to coach, motivate, and lead a team
- Proven experience in crowd management and event security within fast-paced environments
- Effective communicator with exceptional organizational, team-building, and customer service skills
- Demonstrated ability to manage emergencies calmly and efficiently using sound judgment
- Reliable, self-motivated, and able to work both independently and collaboratively
- Comfortable working under pressure while managing multiple priorities
- Familiarity with integrated systems such as C•Cure 9000, Avigilon, PPM, Key Watch, intercoms, and fire panel operations
- Capable of conducting on-the-job coaching and providing progress updates to management on new trainees
- Strong written communication skills, with the ability to compile clear, detailed reports using incident management software
- Valid Private Security and Investigative Services license
- Standard First Aid, CPR, & AED – Level C
- Valid Smart Serve certification
Desired Qualifications
- Previous security experience in a hospitality or large event venue environment
- Completion of a Police Foundations, Law Enforcement, or Community Justice Services program
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