Security Service Technician
$52,000–$83,200 year
On-site · Ashland, Virginia, United States
Job Summary
The Security Service Technician role involves performing advanced troubleshooting and resolution of security system issues, serving as a technical escalation point for complex service calls, and supporting access control and video surveillance systems. Key responsibilities include maintaining service documentation, ensuring high first-time resolution rates and minimal system downtime, and providing professional customer communication. Qualified candidates should possess a high school diploma or GED, 3-5 years of experience in a technical role, and advanced experience with electronic security systems.
Required Qualifications
- High School Diploma or GED
- 3-5 Years of Experience working in similar technical role
- Advanced experience with electronic security systems
- Experience supporting multi-platform access control and video systems
- Strong understanding of networking fundamentals and system integration
- Ability to work independently and manage complex service calls
- Strong documentation, communication, and organizational skills
Desired Qualifications
- Associates degree
- Industry certification(s)
- Basic computer skills
- Experience using standard electrical test equipment or specialty test equipment used with network systems, AV equipment, Healthcare systems, or Security equipment
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.