Security Service Technician 2
$63,654–$95,481 year
On-siteBethpage, New York, United States
Job Summary
Respond to routine, non-routine, emergency, and after-hours service calls to diagnose, troubleshoot, repair, replace defective parts, and debug systems. Install projects, perform preventative maintenance on less complex installed systems, and execute custom system integrations, upgrades, audits, and database management. Isolate and fix problems in malfunctioning equipment or software, complete detailed service reports for invoicing and job cost tracking, and perform systems checkout for new and existing installations. Execute all work in accordance with federal, state, and local regulations while traveling locally to jobsites.
Required Qualifications
- Exceptional customer focus and ability to work under pressure
- Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- Must be a self-starter and work well with direct supervision
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
- A valid driver's license with a clean driving record
- Ability to travel locally to jobsites on a regular basis
- Minimum Experience: 3-5 years servicing, integrating, and programming access control systems
- High School/GED or equivalent experience
Desired Qualifications
- Relevant field service
- CCTV experience: Milestone / Genetec
- Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2
- Intrusion experience: DMP / Bosch
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