Security Program Manager
$87,402–$87,402 year
On-siteAurora, Colorado, United States
Job Summary
Manage timecard processing, payroll accuracy, and operational budgets for security programs while leading a team of supervisors and officers. Develop and implement security standards, policies, and training drills to ensure compliance with Joint Commission and CMS regulations. Analyze historical incident data to identify trends, establish key performance indicators, and develop risk mitigation strategies. Coordinate resources for adequate coverage, including special events, and maintain partnerships with law enforcement and community agencies. Handle employee grievances, conduct performance evaluations, and enforce use-of-force policies while managing firearms per guidelines. Prepare reports, present to leadership, and engage hospital staff through active security programs.
Required Qualifications
- Bachelor's degree
- 5-7 years of management experience in a service setting
- IAHSS Certified Healthcare Protection Administrator Certification
- Excellent written and verbal communication skills
- Strong public speaking skills
- Strong writing communication skills
- Ability to manage multiple tasks simultaneously
- Ability to manage and motivate employees
- IAHSS Basic Officer, Advanced Officer and Supervisor Certifications
- Current and valid driver license
- Ability to meet the company's driving requirements
- Excellent people skills
- Ability to develop and manage successful business relationships with clients and prospective clients
- Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality
- Basic math skills
- Current and valid armed security license(s) or certifications
- Client/contract specific licenses or certifications
- Ability to sit, stand, and walk for variable amounts of time throughout an assigned shift
- Ability to use hands to finger, handle or feel objects, tools or controls
- Ability to reach with hands and arms
- Ability to climb stairs
- Ability to occasionally stoop, kneel, or crouch
- Ability to occasionally lift and/or move objects 25 pounds or more
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Mental concentration
- Analysis
- Formulation
Desired Qualifications
- Prefer Bachelor's degree and 5-7 years of management experience in a service setting or both a combination of education and experience
- Prefer IAHSS Certified Healthcare Protection Administrator Certification
- Excellent written and verbal communication skills
- Strong public speaking skills to participate in and/or lead a committee meeting
- Strong writing communication skills
- Ability to manage multiple tasks simultaneously
- Ability to manage and motivate employees
- IAHSS Basic Officer, Advanced Officer and Supervisor Certifications preferred or must be completed within six months of assignment
- Able to effectively communicate with all levels of the organization, including senior leadership, site leadership, and entry-level personnel
- Able to multi-task, strong organizational skills and initiative to complete tasks and follow through on projects with little direction
- Excellent computer skills, including knowledge of MS Office, PowerPoint and social media
- Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail
- Excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients
- Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality
- Basic math skills that allows for general data gathering and reporting on findings
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