Security Operator 3
On-siteBastrop, Texas, United States
Job Summary
Track special events and visits while providing high-quality customer service to employees, contractors, and visitors. Interface with high-level internal and external stakeholders to ensure thorough implementation of access control, escort, and tour protocols. Coordinate with Security leadership and the Protective Operations Center to initiate timely notifications for incidents or emergencies, monitor surveillance cameras, and prepare written incident reports. Report maintenance, facility, and technology issues and alarms. Build collaborative relationships with departments, leadership, and landlords regarding day-to-day security operations. Oversee multiple projects without direct supervision. Availability includes overtime, nights, weekends, and rotating schedules.
Required Qualifications
- High school diploma or equivalency certificate
- 5+ years of experience working in a customer service or facility security position
- Availability to work any schedule needed, including, but not limited to: overtime, nights, weekends and rotating schedules
- Position is subject to pre-employment drug and random drug and alcohol testing
- Ability to occasionally stand in a static position for extended periods
- Valid driver's license
- Ability to pass Air Force and NASA background checks for installation access, as needed
- Possess or obtain U.S. Government Security Clearance
- Possess or be eligible for a valid state security officer license
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State
Desired Qualifications
- Bachelor's degree
- Prior military, law enforcement, or security-related experience
- Active First Aid/CPR/AED certifications
- Exceptional communication skills both oral and written
- Impeccable character and integrity
- Ability to navigate complex support needs, and build solid relationships with internal stakeholders
- Strong customer service and relationship/team-building skills
- Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
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