Security Officer- Hospitality/Concierge - 33326
On-site · Boston, Massachusetts, United States
Job Summary
Security Officer – Hospitality/Concierge for Harvard Protection Services. Full-time role providing professional customer-focused security and life safety services at a hospitality property. Responsibilities include greeting guests, monitoring entrances, answering inquiries, conducting patrols, reporting incidents, and coordinating with staff; requires a minimum high school diploma or equivalent, strong communication skills, and prior customer service experience.
Required Qualifications
- Minimum High School Diploma, GED or the equivalent
- Strong interpersonal communication skills
- Friendly and professional demeanor with a strong work ethic and integrity
- Must enjoy interacting with a diverse group of people
- Excellent oral and written communication skills
- Computer skills and the ability to demonstrate the ability to effectively operate and manage security and communication devices
- Write routine correspondence, to include log entries and incident reporting
- Previous experience in a customer service-oriented industry or support environment required
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