Security Global Operations Center Flex
$62,462–$62,462 year
On-siteJersey City, New Jersey, United States
Job Summary
Monitor global events, assess impacts, and communicate risks to a high-profile customer while serving as the communications hub for the Global Security department. Receive assistance calls from employees worldwide, respond to alarms and CCTV feeds, and complete risk and intelligence-driven reports for stakeholders. Provide support during crisis mitigation and after-action reporting, assist with mass notifications, and monitor the health of Global Security platforms and applications. Collaborate with the Security Guard Force and business partners to meet operational goals. This part-time role requires flexibility to work all shifts, including nights, weekends, and holidays, with a pay rate of $30.03 per hour.
Required Qualifications
- 5+ years of global security operations experience, preferably in a GSOC or enterprise security environment
- Hands-on experience with CCURE 9000 access control systems
- Experience operating Victor video surveillance systems
- Strong knowledge of alarm panels, intrusion detection, and incident escalation procedures
- Proven experience with access control and badge management
- Ability to monitor and respond to alarms, CCTV feeds, while conducting 24/7 video surveillance monitoring to identify, assess, and appropriately respond to security events in global operations environment
- Must be flexible and willing to work all shifts, including nights, weekends, and holidays, due to changing operational needs
- Strong written and verbal communication skills
- Ability to remain calm, professional, and decisive in high-pressure situations
- CPR/First Aid certification (required or ability to obtain upon hire)
- Must possess a high school diploma or equivalent
- Pass any State-required training or other qualifications for licensing
- Minimum of one year verifiable and successful security experience
- Service in the active-duty military, military reserves, or National Guard
- Service in auxiliary police or police cadets
- Bachelor's Degree or higher, preferably in a related field (e.g., Emergency Management, Communications, Information Technology, Political Sciences)
- Ability to operate radio or telephone equipment and/or console monitors
- Ability to communicate at an executive level, both written and orally, through superior communication skills
- Ability to make decisions, multi-task, and operate within high stress situations, often under time constraints
- Possess working knowledge of current global events and global geography/cultures
- Ability to analyze and think critically, sometimes under ambiguous circumstances
- Ability to follow written policy/procedures
- Solid computer knowledge and skills, experience working with complex platforms
- Equally comfortable working independently or collaboratively
- Self-motivated, highly responsive, and proactive, able to own tasks from start to finish
Desired Qualifications
- Experience supporting global or multi-site security operations
- Familiarity with security reporting systems and incident management platforms
- Background in corporate, critical infrastructure, or large-scale enterprise security environments
- Bachelor's Degree or higher in Emergency Management, Business, Economics, Communications, Information Technology, Political Sciences, Engineering, Geography, or related field
- Intelligence, corporate, military, and/or security experience
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