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Northwestern MutualPosted 1 month ago

Security Control Center Security

$42,390–$42,390 year

On-siteMilwaukee, Wisconsin, United States

Full TimeLicense Or CertificationLarge

Job Summary

Monitor and dispatch alarms from integrated security technology including access control, CCTV, and fire alarms within security operations centers. Coordinate emergency incident responses using two-way radios, manage telephonic and electronic communications, process ID cards, and document activities. Serve as a first responder to urgent situations, conducting safety audits and providing security services to employees and visitors while maintaining confidentiality. Use critical thinking to identify potential risks and ensure a secure campus experience. Work weekends and holidays as part of the schedule.

Required Qualifications

  • High School Graduate or GED
  • A minimum of two years of experience in a corporate or professional environment that includes performance under demanding conditions
  • Excellent customer service in a professional environment
  • Experience using video management and access control systems
  • Proficiency in Microsoft suite of products
  • Valid driver's license with an acceptable driving record
  • Able to work weekends and some holidays as part of the work schedule
  • Attention to Detail
  • Customer Service Mindset
  • Operational Functions
  • Teamwork

Desired Qualifications

  • Associates degree or 60 credits of post-secondary education from an accredited institution
  • Current certification in First Aid/CPR/AED and bloodborne pathogen training

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