Security Analyst – Client Trust & Support -GT
On-site · Guatemala City, Guatemala, Guatemala
Job Summary
Security Analyst – Client Trust & Support role focuses on enterprise customer security reviews, vendor risk assessments, and evidence coordination across Security, Operations, and Sales. You will support customer security questionnaires, audits, and incident communications, translate internal security controls into customer-friendly documentation, and help maintain scalable workflows for client security reviews and trust initiatives. The role requires clear, customer-facing communication of security concepts, collaboration with cross-functional teams, and ongoing improvements to security assurance processes.
Required Qualifications
- 3+ years of experience in security, GRC, compliance operations, customer trust, technical support, security operations, or related roles
- Experience supporting customer security reviews, questionnaires, audits, or evidence requests
- Strong written and verbal communication skills
- Ability to explain security and compliance concepts clearly to customers and internal stakeholders
- Strong organizational skills and ability to manage multiple customer requests at once
- Experience working cross-functionally with Sales, Legal, Product, Customer Success, Infrastructure, or Security teams
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