Security Ambassador
$34,320–$34,320 year
On-siteWelch, Minnesota, United States
Job Summary
Serve as the initial point of contact for arriving guests and act as a source of information regarding security and medical resources. Maintain general security awareness of organizational assets, detect safety problems, and communicate with security officers. React to incidents, make appropriate notifications, and resolve conflicts in a professional manner. Contribute to written reports as required and exercise care when handling property assets to prevent loss or damage. May be required to testify and provide statements for judicial and administrative proceedings.
Required Qualifications
- High School Diploma/GED or equivalent educational experience
- Strong verbal and interpersonal communication skills
- Strong problem solving and conflict resolution skills
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to remain outgoing and approachable
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
- Ability to multi-task and work efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to respond to customer inquiries while remaining pleasant and cheerful
- Ability to enthusiastically and professionally describe property-wide amenities
- Must be able to sit, walk or stand and exert fast-paced mobility, when necessary
- Must have a good sense of balance, and be able to bend, kneel and stoop
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift up to 25+ pounds occasionally
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
- Must be able to operate foot pedals
- Must be able to physically see and identify persons/property
- Must be able to physically hear conversation in person and over radio equipment
- Must be willing to work a flexible schedule (primarily daytime and evening hours), including weekends and holidays; and work may be performed on a full-time or part-time basis
- Occasionally must deal with angry or hostile individuals, and/or persons under the influence of alcohol or other mood altering substances
- High volume direct public contact
Desired Qualifications
- Previous community involvement or networking experience
- Previous experience with hotel, retail or restaurant front of house guest service
- Previous experience in public safety, security or military
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