Secretary III (RFT 1.0 FTE - Bilingual)
On-siteOttawa, Ontario, Canada
Job Summary
Provide administrative and secretarial support to hospital programs and committees by performing general office and reception duties to ensure daily program operations run smoothly. Serve as the primary point of contact for the assigned program, managing communications with patients and staff while maintaining excellent customer relations. Execute tasks requiring strong organization, time management, and the ability to prioritize deadlines amidst multiple interruptions, utilizing proficiency in Microsoft Office and Meditech. Maintain bilingual fluency in French and English to facilitate effective interaction within the medical environment.
Required Qualifications
- Completion of OSSD or equivalent
- Office Administration or equivalent College certification and/or diploma
- Minimum experience two years full-time secretarial or clerical experience in a medical environment
- Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness
- Excellent time management skills with the ability to prioritize and meet firm deadlines
- High level of initiative, judgment and adaptability
- Commitment to continuous learning and quality improvement
- Proficiency in latest versions of standard office software applications including Microsoft Word, Excel, Outlook, PowerPoint, Meditech or other patient registration/booking system, Internet Explorer
- Typing speed 40 words per minute minimum
- Dictatyping skills
- An understanding of basic financial and mathematical concepts
- Ability to work independently and with multiple interruptions
- Ability to function as a member of a team and work cooperatively with team member
- Bilingual (French/English)
- English level A- is mandatory in oral comprehension, expression, reading, and writing
- French level A- is mandatory in oral comprehension and expression
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