Secretary I - Intake/Scheduler - Reproductive Specialists - Mineola
$56,876–$56,876 year
On-siteMineola, New York, United States
Job Summary
Provide basic front-desk support for clinical intake operations, including greeting patients, screening telephone callers, and scheduling routine appointments and follow-ups. Collect patient demographic data, verify insurance eligibility, and process co-pays and balances owed. Complete patient-related documents, including HIPAA and ABN forms, and refer inquiries regarding pre-authorizations to senior staff. Manage patient check-in and check-out processes, scan documents into the intake system, and maintain organized files. Assist patients with insurance coverage questions and refer those needing financial counsel to the business office. Perform other duties as assigned while maintaining professional relationships with clinical staff.
Required Qualifications
- High School or equivalent
- Excellent organizational skills
- Interpersonal skills
- Verbal and written communications skills
- Strong customer service skills
- Ability to complete multiple tasks efficiently
- Ability to thrive in a team work environment
- Knowledge of Microsoft Office
- Knowledge of database applications
- Knowledge of internet applications
- Light, accurate keyboarding skills
- Ability to effectively communicate with all levels of the organization
Desired Qualifications
- 6 months Physician practice office experience
- Knowledge of medical terminology
- Knowledge of EPIC Ambulatory
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